IT INFRASTRUCTURE MANAGEMENT SERVICES
We leverage enterprise services and solutions across industries and horizontals to offer cutting-edge business and technology-based professional IT infrastructure services. We operate across three continents, providing services to corporate offices, IT Company’s, BPO/KPO/ITMS/Software industries, local government, public sector and health care sector in India.
Information technology is a vital part of every business. IT infrastructure accessibility, consistency and performance are so, essential to business success. Not only is the right IT infrastructure significant but also its competent management. IT must also count towards your fiscal probity.
The challenges are manifold :
• You have to right-locate the IT infrastructure management.
• The infrastructure management services have to meet your desired accessibility, reliability and security standards.
• You have to obtain the best performance from your IT infrastructure.
• The team has to have the precise infrastructure domain skills and the attitude to serve.
Xponents Solutions can assist you manage your complex IT infrastructure by providing the correct skills and processes to consistently deliver availability and performance of your secure infrastructure. We offer you a very flexible model to help you manage offshore as much of your IT infrastructure management services as you desire. We will customize the offering that makes the best sense to you. We also provide IaaS (infrastructure-as-a-service)
Our approach starts with an understanding of your requirement and portfolio analysis. We then study the inter-operability of your processes and Xponents Solutions processes, and constantly strive to improve efficiency and productivity, increase customer satisfaction and bring cost benefits to you.
Our IT infrastructure services aiming towards delivering a holistic solution initial from strategic IT consulting, followed by design and execution of customized solutions, network managed services and integration solutions, disaster recovery and ultimately 24/7 online support.
Being an IT infrastructure services provider to many companies,
IT OUTSOURCING SERVICES
Outsourcing of daily IT operations and management of a company’s Infrastructure is the hallmark of the Xponents Solutions outsourcing program. Xponents Solutions dedicates a resource, either a System Administrator or IT Manager, to manage IT Infrastructure of the client / company on a retainer model. One or more shared resources would engage with the client based on business need from time to time. The overall engagement is monitored by a Consulting CIO.
Xponents Solutions has been into Infrastructure Outsourcing solutions for the following service offerings:
• IT Infrastructure Outsource.
• IT Infrastructure Implementation.
• Systems & Network Integration.
• Onsite Support.
• Design & Implementation of Customized Solutions.
• Strategic IT Consulting.
• Infrastructure Outsourcing Services.
• Project Management.
IT Infrastructure Outsource
Infrastructure Outsourcing helps in the overall transformation of the IT service delivery model and focuses on specific cost and performances, thereby improving IT spend management and streamlining IT operations.
IT Infrastructure Implementation
We offer extensive services around your network, virtualization initiatives, end user computing and server computing.
Manage Security Services
Security threats are emerging every day becoming complex issue for most of the businesses. The risks are continuously mounting as threats evolve on 24×7 basis.
MANAGED IT SERVICES
Implementing IT Service Management (ITSM) tools provide an easy option to oversee and take charge of the change in IT environments.
ITSMis a Saas Solution (Software as a Service) that integrates the and availability of service and data that includes service health dashboards, incident management capabilities like notifications on alerts, service level management, the connection between data, management of services.
The acceptance of the evolution of advancement in technology and present-day workloads like server less, cloud, and containers have exponentially increased the rate of transition in no time. Considering the quick change, IT experts are certainly in need of the right tools that are in line to manage the instant speed that covers a composite change.
IT Support & Solution services
Xponents Solutions being proficient in providing software development and maintenance services believes in helping companies to adopt new-generation technologies and overcoming challenges growing due to digital transformations.
IT Consulting Services
We provide IT consultants from Desktop level to server level. Our IT consultants are experts in their domain with high level of support and services.
IT Audit Services
This is a Security Assessment conducted to understand the vulnerabilities and by this process the vulnerabilities are identified and exposed to the security experts who in turn are able to quantify and prioritise such vulnerabilities.
IT FACILITY MANAGEMENT SERVICES
Offering you a complete choice of services which include Technical Support and IT Facility Management Services. With over a decade of experience in tech support, Xponents Solutions It Services professionals focus on customer satisfaction through a defined process of first time resolution, near-zero customer call abandonment and reduction of repetitive customer calls, thereby contributing to effective resource utilization. Our automation-enhanced service delivery, combined with our best-of-breed workforce practices, saves costs and reduces risk.
We are engaged in offering IT Facility Management Services. We provide these services in a manner to give fine benefits and consolidated structure. Also, this service is highly cherished by clients for their hassle-free management and cost-effectiveness.
Our FMS Services cover the following key and critical areas:
• Servers Management & Support
• Network Management (LAN & WAN Support)
• Wireless, VPN, Link and Bandwidth Management
• Mail and Messaging Management
• Application software & OS Management
• Backup Management
• Database Management
• Security & Antivirus Management
IT Help Desk Services
Whether you are a small business or a large enterprise, your network and IT infrastructure serves as the backbone of your entire business operations. Its health and well-being are critical to your business strategy, growth, and success.
Technical Support
We are a team of certified engineers with core expertise in areas such as ITIL, ISO, Cisco, VMware Quest, Microsoft, EMC, RSA, HP and AIX. What sets us apart from the other facility management services companies is our flexibility is serving our customers.
SOFTWARE MANAGEMENT SERVICES
Application maintenance is one of the challenging tasks for enterprises. The CTO/CIO/IT head is always under pressure to reduce spends on maintenance, while also ensuring optimized performance of their IT systems and applications. Customers spend a lot of time and money on maintaining obsolete technologies. Customers want their technology partners to maintain the application at optimum efficiency and minimum downtime. Quick response to business requirements as well as the knowledge to question redundancies is the key tasks of the partner.
We at Xponents Solutions IT deliver Application Maintenance Solutions to our customers to ease their need to understand their business, technology and processes. Our offerings help the customers to manage cost, control risk and achieve better ROI from their IT applications.
• Dedicated Cross-Functional Expert IT Team with Experience in Your Industry.
• Access to the Expertise, Software, Hardware and Services Needed to Support Apps Across Most Programming Languages.
• Application Management Services Tailored to Legacy, Business and Mobile Applications.
• Comprehensive Support including Bug-Fixes, Update and Release Support, Backup and Data Recovery.
• Software Level Support Accommodate Customization, Integrations, and Upgrade.
• Bilingual Support/Service desk based in North America for 24/7 Issue Support & Resolution.
Our approach includes corrective maintenance to evolve to adaptive and deliver perfective and preventive maintenance. Our models are scalable and strategy based on our expertise. We cover Microsoft technologies, J2EE, Java, SAP, Databases, languages and enterprise applications.
ERP Services
Most organizations do not have the internal resource capacity or expertise to handle the complexities and workload of an ERP implementation.
Application Maintenance & Management
Xponents Solutions IT focuses on seamlessly maintaining and transforming your business-critical applications to meet changing business needs.
NETWORKING SERVICES
For many years, we are passionately engrossed in offering Network Cabling Installation to our clients. Our professionals make constant efforts to provide this installation service within the promised set of time span. While rendering these services, we utilize advanced technicians. Also, we are offering these services at very reasonable rates.
• Complete infrastructure consulting and design services
• Installation and Maintenance of voice and Datacom wiring structure
• CAT5, CAT5E, CAT6, CAT6A &Fibre Optics, telephone communication
• Complete and detailed documentation of infrastructure.
• Compliance testing.
• Ensures complete satisfaction
• Customization available
• Executed by experts
• Quick execution
CHECK OUR SERVICES
Network Structural Cabling
Xponents Solutions IT Services is a distinguished wholesaler and supplier offering an enormous consignment of CCTV Camera, Biometric Attendance System, Auto Dial GSM Landline and Digital Video Recorder.
System Integrator Computer Networking Service
We are one of the leading organizations in the market engaged in presenting high end and well-designed System Integrator Computer Networking Service to the customers.
LAN Network Cabling Installation
Xponents Solutions offers a complete range of structured data cable installation services with the installation of internal structured cabling
COMPUTER AMC SERVICES (DESKTOPS, SERVERS AND LAPTOPS)
Annual Maintenance Contracts or Computer AMC Services for computers is one of the varied products which takes good care of your computer and its network or related IT parts. The IT Services or annual maintenance contract comes into play after your warranty period has expired.
Xponents Solutions IT Services is a distinguished Wholesale Trader and Retailer of IT Products and Software’s. Immensely acclaimed in the industry owing to their preciseness, these are presented by us in standard forms to our clients. These are inspected sternly to retain their optimum quality. We deal in all kind of IT products such as Software, networking devices, AMC, Care pack and third party software. One can easily rely on small or big any type of projects in IT. We have all the solutions under one roof.
Our Computer AMC Service includes:
• Protecting the system hackers
• Free Critical Software Updates
• Security Fixes, Patches, Service Packs
• Protecting from hackers, Trojans and viruses with Firewall protection (Client need to purchase Firewall, Firewall integration costs extra)
• On call Support, Tele- Support, Chat Support, email Support,
• Support services and many more.
• Fixed annual rate to allow easy budgeting
• Discounts on new products
• Preventative maintenance – periodic checks on your system before problems occur
• Multi-vendor AMC Service support
Facility Management Services with expert certified manpower on DESKTOPS, LAPTOPS, and PRINTERS & SERVERS SUPPORT, OPERATING SYSTEM SUPPORT & APPLICATION SUPPORT.IT (Computers Hardware Software and Network) is a critical tool for your business.
We will look after your IT equipment and network infrastructure while you focus on your business. And you can trust Xponents Solutions IT Services to do it for you. We can take up Annual Maintenance contract service for all your computers, Laptops Networks and other IT infrastructure.
We have Certified Skilled technicians to provide sufficient backup equipment and spares on a nominal cost which enable us to give you commitments that can be honored.